Privacy Policy

STAR Privacy Policy

This policy is designed to explain how STAR collects, stores and processes data that members and visitors to this website share with us. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, forum postings, and a personal profile for each member of this site.

How do we collect information about you?

When you conduct a transaction on our website, complete a form, or otherwise contact us, we collect personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons stated below.

Why do we collect this information?

We collect this Personal and Non-personal Information for the following purposes:

  1. To provide and operate our website and membership database;

  2. To provide our members with ongoing assistance and technical support;

  3. To be able to contact our visitors and members with general or personalised notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose this information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Any direct payment gateways offered by Wix.com and used by our website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Our email newsletter is distributed through MailChimp.com, who provide us with an online platform that allows us to keep subscribers updated with the activities of STAR. Your data may be stored on MailChimp.com's secure servers, protected by encryption, secured behind a firewall.

How do we communicate with our visitors and members?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our activities, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.

Name: svSession | Lifespan: Permanent | Purpose: Creates activities and BI

Name: hs | Lifespan: Session | Purpose: Security

Name: incap_ses_${Proxy-ID}_${Site-ID} | Lifespan: Session | Purpose: Security

Name: incap_visid_${Proxy-ID}_${Site-ID} | Lifespan: Session | Purpose: Security

Name: nlbi_{ID} | Lifespan: Persistent | Purpose: cookieSecurity

Name: XSRF-TOKEN | Lifespan: Persistent | Purpose: cookieSecurity

Name: smSession | Lifespan: Two weeks | Purpose: Identify logged in site members

How do you withdraw your consent?

If you are subscribed to our email newsletter list, you have the option to unsubscribe using the links contained within our emails.

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us using our online form or at the addresses below. If you don’t want us to process your data anymore, please contact us at STARwebcomms@gmail.com or send us mail to: STAR Group, C/O Department of Anaesthesia, Southmead Hospital, Westbury-on-Trym, BS10 5NB.

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