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Privacy Policy

STAR Privacy Policy

This policy is designed to explain how STAR collects, stores and processes data that members and visitors to this website share with us. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, forum postings, and a personal profile for each member of this site.

How do we collect information about you?

When you conduct a transaction on our website, complete a form, or otherwise contact us, we collect personal information you give us such as your name, phone number and email address. Your personal information will only be used for the specific reasons stated below.

Why do we collect this information?

We collect this Personal and Non-personal Information for the following purposes:

  1. To provide and operate our website and membership database;

  2. To provide our members with ongoing assistance and technical support;

  3. To be able to contact our visitors and members with general or personalised notices and promotional messages either via email or via our WhatsApp group;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose this information?

Our website is hosted on the platform. provides us with the online platform that allows us to provide our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

Any direct payment gateways offered by and used by our website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our visitors and members?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our activities, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email and if you have supplied us with your phone number, by phone, text or WhatsApp.

What are the implications of joining our WhatsApp group?

WhatsApp is a third party application which we use to communicate the above with our members and facilitates communication between our members themselves. Joining the WhatsApp group is optional is by doing so you consent to WhatsApp holding your phone number in accordance with their terms and conditions.

1. By sending a request to become a member or by joining a member of STAR group I acknowledge and agree to the following group rules, group policy and disclaimer. I also agree that the Admin team has the right to restrict admission, remove, or ban anyone to any of the groups without any notification.

2. As a member of this group, I will abide by the group rules and use only the group of STAR. I will not involve in any inappropriate, unethical, or illegal activities, including but not limited to forwarding any inappropriate posts, using foul and vulgar language, sharing inappropriate posts, posting promotions of any kinds, personal attacks, personal insulting messages, bullying of any member, sending unsolicited personal messages to any group member whom I don’t have previous acquaintance with, or posting inappropriate messages, images, videos or inappropriate comments.

3. As a member of this group, I accept the leadership of Admins in managing and moderating the group activities. I also agree that Admin may verify before admission to any group and I agree to provide true verifiable information to the Admin and not to provide any false information anytime.

4. I understand by joining these WhatsApp groups, I understand and acknowledge that I will be added to STAR group and I agree to receive latest messages from the Admin regarding, group information, announcements, meetup events, Community News, other related messages etc. I also understand and agree that I should not block admin team members anytime. I acknowledge that I am aware that blocking admin team members will result in the removal of my voluntary member privileges from all STAR Whatsapp Groups.

5. Also as a Group member of Whatsapp Groups for STAR, I agree that I will not disclose, post or share, in any manner, any inappropriate messages, any confidential or proprietary information or confidential material or copyright information through any of the Whatsapp Groups. Group Admin and Managers are not responsible in any way, for any inappropriate posts or any violation by any posting made by any group member.

6. Group members are required not to make defamatory statements, personal attacks or bullying anyone in the group in any manner and not to infringe or authorize any infringement of copyright or any other legal right by any communications made in the group. Any such communication is contrary to the group’s policy. The Group will not accept any liability in respect of such communication, breach of confidentiality, copyright violation, violation of intellectual property rights and for any damages or any other liability arising. The information, discussion, comments and contents of WhatsApp Group are for purely for informational and networking purposes only and are not a complete reference resource.

7. The discussions or comments posted by individual members via WhatsApp group are not intended to be, and should not be considered, a substitute for professional, ethical and legal advice, or for professional consultation or legal, or other professional advice. 

8. I understand that comments, discussions and other posting posted on this group could be accessed by non- Group members also through various social media. Group Admin and Managers are not responsible for any comments, postings, discussions posted by individual members on this Group, manually forwarded or automatically fed to other similar Groups through various feeds.

9. Group Admins reserve the right to admission to anyone and remove any member from any Group without any further notification.  

10. The Admins have the right to make modifications on the group rules group policy, and disclaimer, anytime without notice, for effective management and moderation of group activities. As a member of the group, it’s my responsibility to update myself with changes and modifications in the Group Rules and Group policies including the disclaimer.

Please review WhatsApps own Privacy policy for further information. 

How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.

Name: svSession | Lifespan: Permanent | Purpose: Creates activities and BI

Name: hs | Lifespan: Session | Purpose: Security

Name: incap_ses_${Proxy-ID}_${Site-ID} | Lifespan: Session | Purpose: Security

Name: incap_visid_${Proxy-ID}_${Site-ID} | Lifespan: Session | Purpose: Security

Name: nlbi_{ID} | Lifespan: Persistent | Purpose: cookieSecurity

Name: XSRF-TOKEN | Lifespan: Persistent | Purpose: cookieSecurity

Name: smSession | Lifespan: Two weeks | Purpose: Identify logged in site members

How do you withdraw your consent?

If you are subscribed to our email newsletter list, you have the option to unsubscribe using the links contained within our emails. If you have joined our WhatsApp group and wish to leave, please do so within the App itself.


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us using our online form or at the addresses below. If you don’t want us to process your data anymore, please contact us at or send us mail to: STAR Group, C/O Department of Anaesthesia, Southmead Hospital, Westbury-on-Trym, BS10 5NB.

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